Shipping & Refunds Policies
Rates and Carriers
ModeVoyage.com.au uses Australia Post to deliver orders to our customers throughout Australia and Internationally.
Delivery times are stated in business days, and do not include order processing times or out of stock reorders.
||Allow overnight to one week within Australia for delivery. If special order as item is out of stock, allow two weeks as advised if waiting on fabrics.|
International orders are shipped via Australia Post Express Post International. International delivery times will vary. Contact us for estimated delivery times to your country.
All orders are currently shipped from Gold Coast, Australia
All shipping prices are quoted in Australian dollars. C.O.D. orders cannot be accepted.
We will keep you updated on your order status by sending you emails whenever your order status changes.
Order Processing Time:
Order processing times are within 2 business days for in stock items, are contingent upon credit card authorization, and do not include weekends or holidays. ModeVoyage.com.au will send an e-mail message notifying you when an item is delayed beyond the time represented.
Destinations and International Orders:
ModeVoyage does not currently ship internationally.
Delivery and return delivery (if order is incorrect) paid for by purchaser. Mode Voyage provides one free resend of garment if not correct, after that a refund is issued providing it is within 7 days of send and item in original condition, and not worn or damaged.